Website terms

Terms for the provision of electronic services · effective from 3 October 2026

These terms set out the rules for using the lamarzoccopolska.pl website. The website is for information and contact: it presents La Marzocco espresso machines and grinders and lets you book a free consultation. We do not sell online here.

01Service provider

Colbergcoffee selects, delivers, leases and services La Marzocco espresso machines. This website is not the manufacturer's website. La Marzocco is a trademark of La Marzocco S.r.l. Names and trademarks are used on the website for information and commercial purposes.

02Definitions

• Website – the website at lamarzoccopolska.pl.
• Service Provider – the entity indicated in section 01.
• User – a person using the Website, including businesses and consumers.
• Electronic Services – free services provided by the Service Provider on the Website, described in section 03.

03Types and scope of services

On the Website we provide, free of charge:

• Contact form (“Free consultation”) – a one-off service that lets you send an enquiry about choosing a machine, terms of cooperation or service. The service ends when the form is submitted and the Service Provider replies.
• “Machine selector” tool – a one-off service that suggests an indicative espresso machine model based on the information provided. The result is for guidance only, does not constitute an offer or technical advice, and must always be confirmed by an adviser.
• Browsing the Website content – a service provided for as long as you browse the website.

Using the Website is voluntary and free of charge. The User may stop using the services at any time by closing the page or not submitting the form.

04Technical requirements

• a device with internet access,
• an up-to-date web browser with JavaScript enabled,
• an active email account – if you use the contact form.

The Service Provider informs you that using the internet involves typical risks, such as malware or attempts at unauthorised access to data. We recommend using up-to-date software and antivirus protection. The Website uses HTTPS, and data from the form is sent over an encrypted connection.

05Rules for using the Website

• The User agrees to use the Website in accordance with the law and good practice.
• It is prohibited to provide unlawful content, including submitting another person's personal data without a legal basis.
• Actions that disrupt the operation of the Website are prohibited, in particular automated mass submission of forms. To prevent this, the Service Provider uses technical safeguards, including a limit on the number of submissions from one IP address.
• Providing data in the form is voluntary but necessary for us to reply. The User provides true and up-to-date data.

06Nature of the information on the Website

Information about products, services and terms of cooperation published on the Website does not constitute an offer within the meaning of Article 66 of the Polish Civil Code, but an invitation to enter into a contract in accordance with Article 71 of the Polish Civil Code. Detailed terms, including prices, deadlines and the scope of service, are agreed individually and confirmed in a separate offer or contract.

07Copyright

The content of the Website, including texts, layout and photos, is legally protected. Product photos and La Marzocco trademarks are the property of the manufacturer and are used for information and commercial purposes. Copying and distributing the Website content for commercial purposes requires the consent of the rights holders.

08Complaints about electronic services

Complaints about the operation of the Website can be submitted:

• by email to b2b@colbergcoffee.pl,
• in writing to the correspondence address: Colbergcoffee, Dubois 21A, 78-100 Kołobrzeg, Poland.

Please include your contact details, a description of the problem and how you would like the complaint to be resolved. We reply within 14 days of receiving the complaint.

Complaints about purchased espresso machines, their warranty and service are handled under the terms set out in the sales contract or the manufacturer's warranty card.

09Personal data

The controller of Users' personal data is the entity indicated in section 01. The rules for processing data, retention periods and the rights of data subjects are described in the privacy policy.

10Out-of-court dispute resolution

A User who is a consumer may use out-of-court complaint and redress procedures, including help from a municipal or district consumer ombudsman and mediation at the regional inspectorates of the Trade Inspection. Using these procedures is voluntary for both parties.

11Changes to the terms

The Service Provider may change these terms for important reasons, such as changes in the law, changes to the scope of services or technical changes to the Website. The amended terms apply from the moment they are published on the Website and do not affect rights acquired before that date.

12Final provisions

Matters not covered by these terms are governed by Polish law, in particular the Civil Code, the Act of 18 July 2002 on the provision of electronic services and, for consumers, the Act of 30 May 2014 on consumer rights. These terms are made available free of charge and may be saved or printed by the User. In the event of any discrepancy, the Polish version prevails.

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