espresso machine for restaurants and hotels

In a restaurant or hotel, coffee is often made by a waiter or reception staff, and traffic is concentrated in short peaks: at breakfast and after lunch. The machine has to be simple, consistent and look good in front of guests.

La Marzocco Polska5 min read

La Marzocco GB5 S on a wooden café counter, next to a grinder

How does an espresso machine in a restaurant or hotel differ from one in a café?

In a café, coffee is the main product and baristas stand at the machine. In a restaurant or hotel, coffee is part of the service: it is made by a waiter, a bartender or reception, often people who change every season. Traffic is not spread across the day but concentrated in short peaks.

That is why three things matter in these venues: the machine has to handle the peak, everyone has to serve the same coffee and operation has to be simple. Only then do we look at features for advanced baristas.

Breakfast peak: how many coffees an hour?

In a hotel, most coffees go out at breakfast. In practice the busiest breakfast hour usually accounts for 30 to 40% of daily coffee sales, much more than in a café open all day. A hotel that sells 200 coffees a day may make 60 to 80 of them between 8 and 9.

A peak like this is often covered by 2 groups, and for a larger hotel or a menu based on milk drinks, 3 groups. Work it out in the group calculator: enter the number of coffees a day and override the peak with the figure from the breakfast hour.

Work out the groups for your breakfast peak or ask an adviser.

Staff turnover: simple operation and the same dose

When many people make coffee, the machine should measure the dose itself. The AV version has programmable doses: the person behind the bar presses a button and the machine delivers the programmed volume. The ABR version stops the extraction when the target beverage weight is reached, thanks to drip tray scales. We describe the differences in the guide AV, ABR, EE, MP.

Linea PB has saturated groups, dual PID, programmable doses in the AV and ABR versions, an eco mode and automatic group rinsing. It is a machine that copes well with a changing team. GB5 S has programmable doses in the AV and ABR versions, a water sensor and a steam valve serviced from the front.

Remember training as well. At installation we go through operation and cleaning with the team. You will find a cleaning schedule to hang next to the machine in the guide Espresso machine cleaning and backflush.

In a restaurant or hotel the coffee menu is usually shorter than in a café: espresso, americano, cappuccino, latte and coffee with plant milk. That is good news, because a short menu is easy to programme under the dose buttons and easy to teach the team. At breakfast there is sometimes filter or jug coffee as well, which is worth preparing separately so it doesn't tie up the machine's groups.

Choose the grinder too. In practice two are useful: one for espresso and one for a second coffee, for example decaf, which hotel guests often ask for.

Where should the machine go?

In a restaurant the machine usually stands at the bar, close to where drinks are handed out. A hotel may have several: at the lobby bar and in the breakfast room. Each location needs power, water and a drain, so decide on them before the fit-out. We have collected the dimensions, power and connections of all models in the guide Preparing your venue for an espresso machine.

Looks at a guest-facing bar

In restaurants and hotels the machine is often in view: at the bar, in the lobby or in the breakfast room. Then looks matter. GB5 S and GB5 X combine a classic line with modern electronics, and GB5 S carries two red lilies, the symbol of Florence. RAL colours are available to special order.

When the bar has to be as light as possible and the machine hidden, there is also Modbar: modules mounted under the counter. We design this solution individually together with the bar fit-out.

Which espresso machine to choose for a restaurant or hotel?

The selection is the assessment of Colbergcoffee advisers. We confirm the number of groups after talking about your traffic.
VenueType of trafficOur starting recommendationAlso consider
restaurant, coffee after the mealshort peaks after lunch and dinnerLinea PB, 2 groups, AVLinea Classic S AV with lower traffic
restaurant with a bar in viewas above, machine visible to guestsGB5 S, 2 groupsGB5 X with higher traffic
hotel, breakfastsa big morning peak, 30–40% of the day's coffee in one hourLinea PB or GB5 S, 2 or 3 groupsKB90 with the highest traffic
hotel with a café or lobby bartraffic throughout the dayGB5 S or Linea PB, 2 groupsa second machine in the breakfast room

We recommend the simplest model that covers the peak. In most restaurants that is a 2-group Linea PB or GB5 S. For large hotel breakfasts, 3 groups or KB90. We write more about machine families and the number of groups in the guide Which espresso machine for a café?.

Service without downtime in the season

A hotel cannot serve breakfast without coffee. That is why, with a hotel machine, we plan service from the start: a service plan with scheduled services outside the season, phone support and replacement equipment in case of a breakdown. On KB90 and GB5 the steam valve is serviced from the front, without taking the machine apart, which shortens downtime. Parts for La Marzocco machines are available for at least 10 years after a model is discontinued.

frequently asked questions

Which espresso machine for a restaurant?

Most often a 2-group Linea PB or GB5 S, in the AV version with programmable doses. When the machine is in view of guests, GB5. With lower traffic, Linea Classic S AV is enough.

How many groups does a hotel need for breakfast?

It depends on the peak. In the busiest breakfast hour, 30 to 40% of the day's coffee usually goes out. 2 groups are often enough; for a larger hotel or high sales of milk drinks, 3 groups or KB90.

Can a waiter cope with a traditional espresso machine?

Yes, if the machine has programmable doses (AV or ABR version) and the team gets short training. At installation we go through operation and cleaning with the people who will work on the machine.

Is one large machine or two smaller ones better?

In a hotel with a bar and a breakfast room, two machines often work better: one at each station. This also gives you a backup during scheduled service.

Can the machine match the colour of the interior?

Yes. RAL colours are available to special order on many models, including GB5 and Linea PB. We agree the details when you order.

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La Marzocco Polska. We help cafés, restaurants and hotels choose a La Marzocco espresso machine for their traffic and menu, set it up and keep it in good shape.

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